By replacing the current HP series print driver with a older version of print driver that does not contain I was able to stop the. is a file used by the “SurePrint” program form HP, and is used to help control the LaserJet printer on Windows PCs. Despite being a highly. Additionally, the printers that have been loaded (HP and HP ) are not present in Printers even though Fault Module Name:

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HP Spool Service Shutting Down; faulting module – HP Printers – Tek-Tips

This problem only occurs when printing PDF documents. You are commenting using your Twitter account. To fix print spooler issues, you don’t need to hack around in the registry.

Leaving that window open for now, click again on “Start”, and then click “My Computer” to open a Windows Explorer window. This content has been marked as final. Other people mentioned these in previous posts but I thought a summary might help and might save other from wasting days figuring this out. If necessary in case you have removed all other driversinstall any other drivers you require. Install Foxit as an alternative to Adobe Reader, the basic version of which is a free download at https: Rebooting the computer obviously does not work, at least not until you clear the printer queues.

Thursday, July 23, 7: Fill in your details below or click an icon to log in: Everytime I clean out any instance of the HP LJ and reinstall it after I recover from the print spool errorI do research on this specific issue and this is the first time I have come across this thread. Click Stop and click OK.


Clear Printer Spooler files and enable the spooler service. Then, the problem is temporarily resolved, until the next PDF that comes along. Did not have this problem before with my old XP and the hp11020 printer.

Friday, November 7, The Printers and Faxes window was empty. As soon as Adobe Reader 7,8,or 9 versions is installed, the print spooler crashes again. Every program that prints that I have tested so far releases these temporary files after the print job zsr.dl, over and they are deleted presumably by the spooler. Select the printer you want the PDF files to print to. Close this window and log in.

How to Fix HP Laserjet cannot Print ZSR.DLL

If you have a question create a new topic by clicking here and select the appropriate board. Click the radio button for: Just thought I would check in with np1020 “we’re in the same boat”.

I have the same question 3. In case it’s of any help: This sucks – big time. I came upon this workaround last year while investigating the issue and this thread while searching for updates. Click on Start then control panel, and then Printer and Faxes Right click on the HP Laserjet or other affected printer and select Properties Click on the Advanced tab Uncheck “Enable advanced printing features” Click the OK button With that done, you will also need to make sure that you do not create PDF print jobs that the printer may still not work with.

I hope that this helps.

This will happen when the Windows print spooler spoolersv. Ever so often, owners of a HP Laserjet or may run into a problem with the print spooler crashing over and over for no apparent reason. If hl1020 works I will be very happy and grateful to Jon for sharing his experience and observation. I installed the regular monthly maint a few days ago and wonder if this is connected.


Adobe Reader & HP LaserJet Causes Prin | Adobe Community

I know that is a very old printer, but I tell you other than this issue arising it prints great still. Despite taking steps suggested by those contributing to the forum, I have not been able to resolve this issue, which is a shame considering our business purchased many of these printers for the office and the problems, unfortunately didn’t start until after the warranty period expired go figure. I got the same problem and it works perfectly! So click on your Windows drive usually Cthen double-click on the Windows folder, and then find the System32 folder and double-click on that.

I did both of these things, though as I’ve said that may not be necessary This will bypass the faulty HP driver, allowing you to quickly print the documents you require without any further problems.

Restarting the spooler causes an immediate crash, and the only way to get rid of the problem is by removing sometimes by force all printers.